topic How do I request free wifi booster in Volt

How do I request free wifi booster

Evielb — Tue, 23 Jan 2024 09:53:59 GMT

I have the Volt boost package as I have both o2 and virgin media. I need wifi boosters for my home. Can you please tell me how I get these?

Re: How do I request free wifi booster

Enlli — Tue, 23 Jan 2024 10:09:08 GMT

You need to contact Virgin media who will run you through some tests

150 from Virgin Landline or 0345 4541111 from any other phone

Re: How do I request free wifi booster

MI5 — Tue, 23 Jan 2024 10:16:41 GMT

@Evielb

You can run the tests and order pods through the virgin connect app https://www.virginmedia.com/broadband/connect-app

Re: How do I request free wifi booster

Evielb — Tue, 23 Jan 2024 10:21:00 GMT

Thank you

Re: How do I request free wifi booster

Dave_Gra — Tue, 23 Jan 2024 19:42:44 GMT

Hi,

You can use the Virgin media connect app on your phone to scan the house and detect blackspots the app should then allow you to order pods, Failing that you can ring virgin media team and they will help get wifi pods for your home, Due to the bad weather at the moment there may be a delay in delivery

Re: How do I request free wifi booster

Ceebie — Tue, 12 Mar 2024 15:24:27 GMT

I’m being passed from pillar to post on this number, is there another way?

Re: How do I request free wifi booster

Enlli — Tue, 12 Mar 2024 15:37:27 GMT

@Ceebie Sorry we can't help as it's down to Virgin.

Have you used the Connect App and gone through a scan of all your rooms.

Virgin need that information

Re: How do I request free wifi booster

MI5 — Tue, 12 Mar 2024 15:44:32 GMT

@Ceebie

If you follow the correct advice given above to use the VM Connect app, it's all done automatically.