https://community.o2.co.uk/t5/Volt/Removed-bill-discounts-VoltO2/m-p/1676804#M1734 <P>I have been on O2 for couple of months now, Suddenly since past two months they have removed all my discounts as agreed when I joined. When I call customer care they just keep ranting the same thing saying we dont know why that has happened. We will check and email you. And if I dont pay my bills I get a default. I can understand the price rise but how can you got against the agreement which I have to follow for 18 months and not you? Volt O2</P><P>anyone able to resolve this.&nbsp;</P><P>Customer Service is really bad!</P> Tue, 12 Dec 2023 14:45:45 GMT nshetty 2023-12-12T14:45:45Z https://community.o2.co.uk/t5/Volt/Removed-bill-discounts-VoltO2/m-p/1676804#M1734 <P>I have been on O2 for couple of months now, Suddenly since past two months they have removed all my discounts as agreed when I joined. When I call customer care they just keep ranting the same thing saying we dont know why that has happened. We will check and email you. And if I dont pay my bills I get a default. I can understand the price rise but how can you got against the agreement which I have to follow for 18 months and not you? Volt O2</P><P>anyone able to resolve this.&nbsp;</P><P>Customer Service is really bad!</P> Tue, 12 Dec 2023 14:45:45 GMT https://community.o2.co.uk/t5/Volt/Removed-bill-discounts-VoltO2/m-p/1676804#M1734 nshetty 2023-12-12T14:45:45Z https://community.o2.co.uk/t5/Volt/Removed-bill-discounts-VoltO2/m-p/1676805#M1735 <P>Well we are all customers here so can't handle accounts</P><P>Which discounts are you referring to. Double data on O2, speed boost on Virgin, or is it something else?</P> Tue, 12 Dec 2023 14:57:04 GMT https://community.o2.co.uk/t5/Volt/Removed-bill-discounts-VoltO2/m-p/1676805#M1735 Enlli 2023-12-12T14:57:04Z