topic Data going down too fast in Volt

Data going down too fast

Spikeslair — Thu, 07 Dec 2023 10:17:26 GMT

Hi.

Just watched a 45 minute program on prime ang it used 8.79 gb of data the streaming quality was set at 0.14 gb per hour (data saver setting) when I checked my data prime video has used over 50 gig in a couple of weeks I've hardly watched anything maybe an hour a day.

thanks.

Re: Data going down too fast

MI5 — Thu, 07 Dec 2023 10:27:41 GMT

@Spikeslair

Sounds like you need to ask Amazon why.

It's nothing that O2 can control.

Re: Data going down too fast

Spikeslair — Thu, 07 Dec 2023 12:12:26 GMT

Yeah on further study its the prime video app using around 10gb per hour I've tried other video apps and they are fine. Emailed amazon and waiting for reply. Thanks.

Re: Data going down too fast

madasaf1sh — Thu, 07 Dec 2023 13:40:03 GMT

@Spikeslair

Have you connected to Wifi at all to start the streaming, or have you got anything set to download automatically, as it could be that its downloading the content rather than streaming it.

Re: Data going down too fast

TallTrees — Thu, 07 Dec 2023 16:31:48 GMT

Hi @Spikeslair

You can discuss issues here