topic Re: Double data volt in Volt

Double data volt

Mundokev — Sat, 21 May 2022 19:15:53 GMT

Just changed my package with 02 and have received my billing details.

Opted for the 5gb plan but cannot see where the data is doubled to 10gb as I am on volt with VM

I was assured I qualify for the double data from 02 but cannot see where it is applied to my account

Any ideas

Thanks

Re: Double data volt

pgn — Sat, 21 May 2022 19:33:25 GMT

Volt benefits take about 14 days to be applied after you have successfully claimed them, @Mundokev

"When you upgrade or change a tariff on your O2 account, your Volt benefits will drop off temporarily. These benefits will be re-applied within 14 days."

Re: Double data volt

Mundokev — Sat, 21 May 2022 22:15:30 GMT

Thanks