topic Why am I paying for pictures? in Volt https://community.o2.co.uk/t5/Volt/Why-am-I-paying-for-pictures/m-p/1548282#M119 <P>Recently transferred granddaughters phone from Virgin. Have been billed for 3 pictures at £0.542 each by O2. She is on unlimited minutes, data and messages. are pictures not included? I don't remember getting a bill from Virgin for pictures and the transfer was meant to be like for like. Thank you.</P> Mon, 09 May 2022 16:48:28 GMT Paul122 2022-05-09T16:48:28Z Why am I paying for pictures? https://community.o2.co.uk/t5/Volt/Why-am-I-paying-for-pictures/m-p/1548282#M119 <P>Recently transferred granddaughters phone from Virgin. Have been billed for 3 pictures at £0.542 each by O2. She is on unlimited minutes, data and messages. are pictures not included? I don't remember getting a bill from Virgin for pictures and the transfer was meant to be like for like. Thank you.</P> Mon, 09 May 2022 16:48:28 GMT https://community.o2.co.uk/t5/Volt/Why-am-I-paying-for-pictures/m-p/1548282#M119 Paul122 2022-05-09T16:48:28Z Re: Why am I paying for pictures? https://community.o2.co.uk/t5/Volt/Why-am-I-paying-for-pictures/m-p/1548287#M120 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4710381">@Paul122</a>&nbsp;</P><P>&nbsp;</P><P>Yes picture messages are chargeable, and are not included in your allowances.</P><P><BR />The 2 companies have distinctive billing polices, and VM charge for them and so do o2...&nbsp; and this is in your Terms and Conditions of what is and isnt included.</P><P>&nbsp;</P><P>You have been lucky not to have been charged by Virgin for Picture Messages.</P> Mon, 09 May 2022 17:18:21 GMT https://community.o2.co.uk/t5/Volt/Why-am-I-paying-for-pictures/m-p/1548287#M120 madasaf1sh 2022-05-09T17:18:21Z Re: Why am I paying for pictures? https://community.o2.co.uk/t5/Volt/Why-am-I-paying-for-pictures/m-p/1548295#M121 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4710381">@Paul122</a>&nbsp;</P><P>Guides here which may be useful to you:</P><P><LI-PRODUCT title="Guide: Your Allowances - what is and isn't included" id="Guide063"></LI-PRODUCT>&nbsp;</P><P><LI-PRODUCT title="Guide: Accidental MMS Sending and How to Avoid it" id="Guide022"></LI-PRODUCT>&nbsp;</P> Mon, 09 May 2022 18:04:34 GMT https://community.o2.co.uk/t5/Volt/Why-am-I-paying-for-pictures/m-p/1548295#M121 MI5 2022-05-09T18:04:34Z