topic Sent a bill for a service I didn’t ask for in Volt

Sent a bill for a service I didn’t ask for

Noidea2 — Fri, 06 May 2022 18:09:41 GMT

Virgin activated a SIM card request for service I don’t need for another 6 weeks but Virgin now don’t answer their phone and O2 don’t provide a phone number. Cant access the account either because you’ve not sent me the SIM card yet and the activation code has gone there.

Difficult to work with.

Re: Sent a bill for a service I didn’t ask for

MI5 — Fri, 06 May 2022 18:53:35 GMT

@Noidea2

Keep trying Virgin or If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Re: Sent a bill for a service I didn’t ask for

madasaf1sh — Fri, 06 May 2022 18:54:01 GMT

@Noidea2

You need to speak to Virgin Media on 0345 454 1111 as they will have requested the sim card when the order was placed, as it seems to be linked to how they used to provision the old Oomph Sim Cards.

All o2's numbers can be found easily on all the website under contact us.