topic Re: Waitrose Gift Card in O2 Priority

Waitrose Gift Card

Ronan1 — Thu, 31 May 2018 09:22:16 GMT

Hi,

I won a £100 gift card from Waitrose and the app was telling me that I would get a call from someone or that I should call a number.

i haven't received any call and tried to call the number 5 times leaving voicemails, but never got an answer.

Would you know how to redeem my reward?

Thank you.

Ronan

Re: Waitrose Gift Card

MI5 — Thu, 31 May 2018 09:32:27 GMT

@Ronan1 wrote:
Hi,

I won a £100 gift card from Waitrose and the app was telling me that I would get a call from someone or that I should call a number.

i haven't received any call and tried to call the number 5 times leaving voicemails, but never got an answer.

Would you know how to redeem my reward?

Thank you.

Ronan

Is this on Priority?

I'll tag community admin for help @Martin-O2 @Marjo @EmilieT

Re: Waitrose Gift Card

Ronan1 — Thu, 31 May 2018 09:41:03 GMT

Hi,

Yes it is from O2 priority.

thank you.

Re: Waitrose Gift Card

Ronan1 — Thu, 31 May 2018 10:13:49 GMT

Hi,

I finally got an answer after the 12th call. Hopefully it will be sorted now, I will keep you updated.

Thank you.

Re: Waitrose Gift Card

Anonymous — Thu, 31 May 2018 11:12:53 GMT

Enoy the vouchers, @Ronan1... 12 calls isnt too bad as it goes, it once took me over 200 calls and it a three week campaign to rescue a number lost in the Vodafone major database switch debacle.

Oh and enjoy the free coffee from Waitrose for Waitrose loyalty card holders while it lasts!!

Re: Waitrose Gift Card

Martin-O2 — Thu, 31 May 2018 11:25:23 GMT

Thanks for the tag @MI5!

@Ronan1 Please let us know how you get on with this and if you're having any issues let us know and we'll get it sorted for you.

Re: Waitrose Gift Card

Cleoriff — Thu, 31 May 2018 11:41:16 GMT

@Ronan1 wrote:
Hi,

I finally got an answer after the 12th call. Hopefully it will be sorted now, I will keep you updated.

Thank you.

Great news @Ronan1 Enjoy using your voucher, when you get it. Also welcome to the forum

Re: Waitrose Gift Card

jonsie — Thu, 31 May 2018 12:01:46 GMT

Lots of messing about but worth it in the end

Re: Waitrose Gift Card

EmilieT — Fri, 01 Jun 2018 12:54:22 GMT

That's awesome to hear @Ronan1

Can you share with us what the enswer you got was? In case anyone else is in the same situation, your experience will be very helpful!