topic Re: Not receiving blue Monday prizes. in O2 Priority

Not receiving blue Monday prizes.

djf_1996 — Mon, 13 Oct 2025 17:27:58 GMT

I have been participating in the blue Mondays for a few weeks now but I don't seem to get an email with my prize. I have never bothered chasing this up as it has only been for a sweet treat at Greggs or the magazine subscriptions. Last week I won a £20 John Lewis voucher but have still not received an email with my prize.

I tried adding bluemondaysdrops.co.uk to my safe list on outlook as advised in another forum but still no luck.

Re: Not receiving blue Monday prizes.

MI5 — Mon, 13 Oct 2025 18:01:13 GMT

Have you checked your junk and spam @djf_1996 ?

Re: Not receiving blue Monday prizes.

djf_1996 — Mon, 13 Oct 2025 21:05:54 GMT

I have checked my junk/spam and I have no emails in there.

Re: Not receiving blue Monday prizes.

MI5 — Mon, 13 Oct 2025 21:13:39 GMT

Will need to call in @Dave-O2 to help then.

Re: Not receiving blue Monday prizes.

Dave-O2 — Tue, 14 Oct 2025 08:38:20 GMT

Morning & thanks @MI5

@djf_1996 Please drop me a PM with your mobile number email address and dates you won the prize?

Re: Not receiving blue Monday prizes.

yehyehyeh — Mon, 20 Oct 2025 12:10:33 GMT

I am having the exact same issue, I have "won" 3 times now on Blue Monday drops, but have yet to receive a single "prize" or email. I have won a greggs treat and twice now a magazine subscription, but have received no emails about these from O2. I have checked junk too and can see no reason my end for not receiving emails priority.