topic Re: Greggs Hot Drink in O2 Priority

Greggs Hot Drink

Anonymous — Mon, 08 Sep 2025 14:53:59 GMT

I tried to use the voucher for a hot drink at Greggs on 01/09/25 but it wouldn't work, the screen kept freezing etc. When I got home I checked the O2 Priority app and it says that the voucher has been used when it certainly hasn't, please can you help? I don't have an X account so I cannot 'tweet for support' and O2 do not answer emails.

Re: Greggs Hot Drink

Enlli — Mon, 08 Sep 2025 15:13:55 GMT

This is a community made up of customers so we can't help here

You can report it in the priority app

Re: Greggs Hot Drink

Anonymous — Mon, 08 Sep 2025 15:21:39 GMT

I wasn't expecting an O2 customer to solve my query. I have already reported it on the Priority app, nothing happens. I only posted on here as a last resort.

Re: Greggs Hot Drink

MI5 — Mon, 08 Sep 2025 15:48:53 GMT

@Anonymous

There is no contact email for O2 so you will never get an answer that way.

Contact details here

Or message them on Social Media. Facebook (https://o2uk.co/O2CFB) or Instagram (https://o2uk.co/O2CIG)

Re: Greggs Hot Drink

Anonymous — Mon, 08 Sep 2025 17:03:36 GMT

Yes, I did email O2.

I am not on social media.

Re: Greggs Hot Drink

MI5 — Mon, 08 Sep 2025 17:31:51 GMT

@Anonymous

I don't know what address you used but apart from the complaints dept (not justified for this case) there is no customer email monitored by O2.

You only said you weren't on X, hence me giving you the other SM options.

Finally, the guide I posted gives you lots of numbers to contact O2 on regardless.

Re: Greggs Hot Drink

Anonymous — Mon, 08 Sep 2025 20:23:10 GMT

@MI5 Contrary to popular belief not everyone lives out their entire lives on Facebook etc.

Re: Greggs Hot Drink

MI5 — Mon, 08 Sep 2025 20:54:10 GMT

Please stop responding with the same repetitive drivel.

Re: Greggs Hot Drink

Anonymous — Tue, 09 Sep 2025 11:02:43 GMT

I do not lie.

I did not notice any contact details on the link you provided, I certainly would not want to call O2 anyway.

O2 has a rating of 1.2 out of 5 on Trustpilot; that tells everybody what kind of company they are.

Thank you to MrRichAllen1976.

Re: Greggs Hot Drink

MI5 — Tue, 09 Sep 2025 11:04:13 GMT

🙄

Re: Greggs Hot Drink

madasaf1sh — Tue, 09 Sep 2025 13:02:46 GMT

@Anonymous

You do realise people only turn to Trustpilot when they are angry and when they have something to complain about or post 5* reviews when they are been paid to do so...

There is a simple answer, cancel you contract and move elsewhere simples

Re: Greggs Hot Drink

Anonymous — Tue, 09 Sep 2025 13:27:12 GMT

You do realise that what you have written does not make any sense.

Re: Greggs Hot Drink

Enlli — Tue, 09 Sep 2025 14:06:32 GMT