topic Email can’t be corrected in O2 Priority

Email can’t be corrected

Narisa-65 — Mon, 08 Sep 2025 09:23:38 GMT

I rang o2 three weeks ago to get email correct but it’s still not resolved yet I am missing out on rewards .
please advise

Re: Email can’t be corrected

madasaf1sh — Mon, 08 Sep 2025 09:38:31 GMT

@Narisa-65

Best thing to do is to do it your self in myo2, or contact o2 via Social Media Facebook and Instagram is going to be the best way yo contact them

Re: Email can’t be corrected

pgn — Mon, 08 Sep 2025 09:55:29 GMT

Or use Priority app's own Contact form -

+++

This link may work for you...

https://virginmedia.eu.qualtrics.com/jfe/form/SV_aiarTyrk9NDNO6i

@Narisa-65

Re: Email can’t be corrected

Narisa-65 — Wed, 10 Sep 2025 07:25:34 GMT

I did everything I called and re loaded app and have missed all blue Monday reward .
thank you

Re: Email can’t be corrected

Narisa-65 — Wed, 10 Sep 2025 07:26:09 GMT

Hey thank you but no luck

Re: Email can’t be corrected

pgn — Wed, 10 Sep 2025 07:53:47 GMT

Well, you have until 29-Sept-2025 to try and get this addressed...

Are you able to register with a different e-mail address?

3. How it works: The Promotion will run each Monday only, from 1 - 29 September 2025 (‘Promotion Period’). During the Promotion Period there are five chances to enter, between the hours of 00:00 BST until 23:59 BST each Monday (‘Entry Window(s)’).
4. In order to enter, you must first register with your name, email address and mobile number. This can be done at any time during the Promotional Period. You only need to register on the first occasion you play.

https://www.o2.co.uk/termsandconditions/other-products-and-services/priority-instant-win-terms-and-conditions

Good luck!