topic Re: No codes left after winning in O2 Priority

No codes left after winning

Boneeeey — Tue, 02 Sep 2025 09:40:11 GMT

I won Your weekend treats with M&S but when I click on the unique prize link it shows no codes available. Please help

Re: No codes left after winning

MI5 — Tue, 02 Sep 2025 09:47:21 GMT

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Re: No codes left after winning

madasaf1sh — Tue, 02 Sep 2025 09:49:17 GMT

@Boneeeey

There is only a certain number of codes and once they are gone there are none left.

You are going to have to contact o2 or the provider of the offer which will be in the details of the prize

Re: No codes left after winning

Lg_ — Tue, 02 Sep 2025 16:22:44 GMT

Surely the system isn't set up to tell people they've won when all the prizes have been redeemed?!

Re: No codes left after winning

MI5 — Tue, 02 Sep 2025 16:26:50 GMT

@Lg_ wrote:
Surely the system isn't set up to tell people they've won when all the prizes have been redeemed?!

You must be new to O2 ? 🤣

Re: No codes left after winning

jonsie — Tue, 02 Sep 2025 19:57:04 GMT

It's not on though is it....

Re: No codes left after winning

MI5 — Tue, 02 Sep 2025 20:13:52 GMT

Certainly not. But so are many, many other things.

Re: No codes left after winning

jonsie — Tue, 02 Sep 2025 20:22:13 GMT

Agreed 100%

Re: No codes left after winning

Dave-O2 — Wed, 03 Sep 2025 13:48:31 GMT

Afternoon @Boneeeey

So i can check on this, can you please drop me a PM with your mobile number and email address and i'll take a closer look 👍

Re: No codes left after winning

Jaycopter — Fri, 05 Sep 2025 00:16:15 GMT

This happened to me too. Could you take a look into it if I message you my info please. Thanks 😊

Re: No codes left after winning

Mini_P — Sat, 06 Sep 2025 14:22:55 GMT

@Dave-O2 I have the same problem. The Priority app told me I have won a M&S weekend treat, asked me to register and sign up on the PRSNT app and then after I did all that - the code did not work. I contacted the PRSNT customer service and they told me that the code from O2 Priority wasn't valid! I still have the email from O2 with the code.

Re: No codes left after winning

Oxonian — Sat, 06 Sep 2025 19:15:35 GMT

@Mini_P

Just be aware please that @Dave-O2 will not be around until Monday. 👍

Re: No codes left after winning

Dave-O2 — Mon, 08 Sep 2025 12:16:48 GMT

@Mini_P Please drop me a PM with your mobile number and email address and i'll get this chased 👍

Re: No codes left after winning

Mini_P — Sat, 13 Sep 2025 19:45:03 GMT

Thanks for replying to my message @Dave-O2 but how do I send you a PM please?

When I click on your profile name, there is no option to send you a PM.

If anyone else knows how I can send a PM to Dave, kindly let me know. Thanks in advance

Re: No codes left after winning

TallTrees — Sat, 13 Sep 2025 20:03:48 GMT

@Mini_P

Click on dave o2

It is bright blue and says community manager under .. this takes you to a new page with his profile...where send message is clearly displayed.

Try it again.

Best wishes

Re: No codes left after winning

pgn — Sat, 13 Sep 2025 20:54:14 GMT

@Mini_P

Make sure you are logged into the forum, then click on @Dave-O2 <---- and then hit the "Send a message" button:

Re: No codes left after winning

jonsie — Sat, 13 Sep 2025 21:16:42 GMT

You can't beat an answer with pictures

Re: No codes left after winning

Oxonian — Sun, 14 Sep 2025 16:47:10 GMT

Janet and John. 🤣

Re: No codes left after winning

Dave-O2 — Mon, 15 Sep 2025 09:51:02 GMT

Morning @Mini_P

As suggested above, please follow the instructions to send me a PM 👍

Re: No codes left after winning

Mini_P — Mon, 15 Sep 2025 10:48:55 GMT

HI Dave ... I have sent you a PM with my details. Thanks for offering to help.