topic Re: Pizza Express gift card in O2 Priority

Pizza Express gift card

Nina1987 — Thu, 01 May 2025 17:14:55 GMT

Hi, I won a £20 Pizza Express gift card on the Blue Monday competition on Monday 28/04. I filled my details in and it said I would receive an email immediately with my voucher. I never received an email, I have checked my junk folder and my main inbox and haven’t received anything. Can anyone point me in the right direction of an email address or contact number for O2 Priority so I can chase it up? Thanks in advance x

Re: Pizza Express gift card

madasaf1sh — Thu, 01 May 2025 17:41:06 GMT

@Nina1987

No need to raise a new thread, as your post will be seen and im sure it will be replied to.

There is no email address or phone number to contact o2 priority... all the o2 contact details are here

Re: Pizza Express gift card

Nina1987 — Thu, 01 May 2025 19:31:29 GMT

Tbh I’ve never used this community thread thing before so wasn’t sure how it works or if the post made by someone else was ‘closed’. The guy from O2 resolved the original posters issue with her voucher via a private message so there was no real ‘how to’ answer given on the thread.

Thank for your help

Re: Pizza Express gift card

Oxonian — Sun, 04 May 2025 15:46:03 GMT

Has this been sorted yet @Nina1987 ?

The "guy from O2" is actually @Dave-O2 and might well be prepared to help you when he returns to work on Tuesday.

Re: Pizza Express gift card

ukboi86 — Mon, 05 May 2025 09:32:11 GMT

There must be a issue with the prize as I'm having the same issue.

Re: Pizza Express gift card

Laurab892 — Mon, 05 May 2025 10:10:47 GMT

Iam also having this same problem.

Re: Pizza Express gift card

Oxonian — Mon, 05 May 2025 11:57:51 GMT

@ukboi86

@Laurab892

You have been provided with a way forward (above) that involves contacting O2 Customer Service ; and @Dave-O2 might be able to help tomorrow (Tuesday). 👍

Re: Pizza Express gift card

Dave-O2 — Tue, 06 May 2025 09:06:56 GMT

Thanks for the tag @Oxonian

@Laurab892, @ukboi86 Can you please drop me a PM with your mobile number and the email address linked to your Priority account?

Re: Pizza Express gift card

ukboi86 — Tue, 06 May 2025 09:13:20 GMT

All sent thank you

Re: Pizza Express gift card

patrickbarker — Tue, 06 May 2025 09:19:17 GMT

Hi Dave, I won a Pizza Express voucher and have a Hotmail email address. I don’t have Twitter so how do I PM you?

Re: Pizza Express gift card

ukboi86 — Tue, 06 May 2025 09:42:01 GMT

Click on Dave's name it will take you to his page, where you can then send a DM

Re: Pizza Express gift card

ukboi86 — Wed, 07 May 2025 12:59:45 GMT

Thanks to @Dave-O2 this has been resolved ty

Re: Pizza Express gift card

SK83 — Wed, 07 May 2025 13:39:24 GMT

Hi Dave,

I'm not sure if I'm sending everyone this message or just you! So I won't give any details yet. I too won a £20 pizza express voucher last Monday but got no confirmation email. What should I do?

Thanks

Re: Pizza Express gift card

Oxonian — Wed, 07 May 2025 19:33:36 GMT

@SK83 wrote:
Hi Dave,
I'm not sure if I'm sending everyone this message or just you! So I won't give any details yet. I too won a £20 pizza express voucher last Monday but got no confirmation email. What should I do?
Thanks

@Dave-O2

Re: Pizza Express gift card

Dave-O2 — Thu, 08 May 2025 09:10:46 GMT

Morning @SK83

I can confirm i have your message in my inbox and i'll be back in touch as soon as possible.

Re: Pizza Express gift card

SK83 — Fri, 09 May 2025 14:34:30 GMT

This has now been resolved for me and I have received the email with my code.

Thanks @Dave-O2

Re: Pizza Express gift card

SJB20 — Thu, 05 Jun 2025 16:35:14 GMT

@Dave-O2 I also never received my pizza express voucher, any way I can get it resent at all? thanks Sarah

Re: Pizza Express gift card

Dave-O2 — Fri, 06 Jun 2025 08:12:55 GMT

Morning @SJB20,

I have your PM and i'll be in touch as soon as i can 👍