topic I won tickets to Friday Country to Country and not received anything yet in O2 Priority

I won tickets to Friday Country to Country and not received anything yet

Jynxx — Tue, 11 Mar 2025 08:00:53 GMT

Hi I won the competition to win tickets to Country to Country on Priority this Friday.

It was run and handled by weticketit and I sent the RSVP to confirm attendance.

I messaged last week as they said the fulfillment team would be in touch but I've not heard it recieved anything so far.

I messaged by email again yesterday but I've had no response.

We've booked a hotel and trains and as I have ADHD I'm completely spiralling about this now.

Does anyone know a number for O2 priority or the fulfillment team I need to speak to, to find out what's going on?

Not sure if this is normal timeframes

Thanks in advance

MI5 — Tue, 11 Mar 2025 08:04:00 GMT

Contact is via customer service.

Jynxx — Tue, 11 Mar 2025 08:18:04 GMT

Thanks I'll try those contacts

madasaf1sh — Tue, 11 Mar 2025 11:43:45 GMT

You can try calling them as well here from the weticketit.com website +44 (0)20 3650 3132

Jynxx — Wed, 12 Mar 2025 13:08:46 GMT

This has been resolved with the help of @Dave-O2 who is a literal hero❤️

Cleoriff — Wed, 12 Mar 2025 13:33:42 GMT

@Jynxx wrote:
This has been resolved with the help of @Dave-O2 who is a literal hero❤️

Excellent news @Jynxx x