topic Re: Still getting promotional texts from Priority in O2 Priority

Still getting promotional texts from Priority

Simonmm — Tue, 10 Dec 2024 14:07:29 GMT

I've texted PRSTOP to 61202 numerous times now and always get a message back saying I will be removed from the O2 Priority promotional texts list, but weeks and weeks later I'm still getting them. Does anyone know how to actually get removed from the list please?

Re: Still getting promotional texts from Priority

MI5 — Tue, 10 Dec 2024 15:34:36 GMT

@Simonmm

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Re: Still getting promotional texts from Priority

Simonmm — Tue, 10 Dec 2024 16:16:43 GMT

Thanks @MI5 !

Re: Still getting promotional texts from Priority

MI5 — Tue, 10 Dec 2024 16:39:09 GMT

Good luck.

Re: Still getting promotional texts from Priority

Dave-O2 — Fri, 07 Feb 2025 12:01:28 GMT

Afternoon @Simonmm

If you're still receiving these messages, can you please PM your mobile number so I can take a closer look 👍

Re: Still getting promotional texts from Priority

Simonmm — Fri, 07 Feb 2025 19:39:56 GMT

Hi @Dave-O2, thanks so much for coming back to me. It’s hard to tell if I’m still getting the messages as they appear pretty sporadically but I’ll drop you a PM anyway. Thanks!

Re: Still getting promotional texts from Priority

Dave-O2 — Mon, 10 Feb 2025 12:32:57 GMT

Thanks @Simonmm

I have your PM and I'll be back in touch as soon as I can 👍