https://community.o2.co.uk/t5/O2-Priority/Unable-to-log-into-the-O2-Priority-App/m-p/1739527#M6875 <P>I have been trying to log into the O2 Priority app on my Apple phone but once I have received and entered the code I get to my mobile number I am met with a short video that then puts me back to the log in screen. This happens every time I attempt to log in on my phone. On one of my attempts to log in I changed it from the app to my search engine where one time I was prompted with a message saying that my mobile number wasn't applicable but after this I was able to log in. I then attempted to log into the Priority app again but met with the same cycle of the video and log in screen.&nbsp;</P> Sun, 11 Aug 2024 14:16:12 GMT Michael-B05 2024-08-11T14:16:12Z https://community.o2.co.uk/t5/O2-Priority/Unable-to-log-into-the-O2-Priority-App/m-p/1739527#M6875 <P>I have been trying to log into the O2 Priority app on my Apple phone but once I have received and entered the code I get to my mobile number I am met with a short video that then puts me back to the log in screen. This happens every time I attempt to log in on my phone. On one of my attempts to log in I changed it from the app to my search engine where one time I was prompted with a message saying that my mobile number wasn't applicable but after this I was able to log in. I then attempted to log into the Priority app again but met with the same cycle of the video and log in screen.&nbsp;</P> Sun, 11 Aug 2024 14:16:12 GMT https://community.o2.co.uk/t5/O2-Priority/Unable-to-log-into-the-O2-Priority-App/m-p/1739527#M6875 Michael-B05 2024-08-11T14:16:12Z https://community.o2.co.uk/t5/O2-Priority/Unable-to-log-into-the-O2-Priority-App/m-p/1739531#M6877 <P>Can you log in on the Priority website, <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5636030">@Michael-B05</a>?</P><P><A href="https://priority.o2.co.uk/" target="_blank">https://priority.o2.co.uk/</A></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000023858.png"><img src="https://community.o2.co.uk/skins/images/1EBF9F46E7804A1E892A7569BC58D18F/responsive_peak/images/image_not_found.png" alt="1000023858.png" /></span></P><P>If so, force-stop your Priority App, clear app cache and re-try.</P><P>Failing that, uninstall app, restart phone, re-install and try from there.</P><P>Good luck!</P> Sun, 11 Aug 2024 14:27:19 GMT https://community.o2.co.uk/t5/O2-Priority/Unable-to-log-into-the-O2-Priority-App/m-p/1739531#M6877 pgn 2024-08-11T14:27:19Z