https://community.o2.co.uk/t5/O2-Priority/Overpayment-text/m-p/1712279#M6718 <P>I received a text 3/4 days ago about confirming my overdue payment has been received and today I got a text telling me that there was a problem taking my direct debit payment&nbsp;</P> Mon, 22 Apr 2024 11:50:10 GMT Casper1999 2024-04-22T11:50:10Z https://community.o2.co.uk/t5/O2-Priority/Overpayment-text/m-p/1712279#M6718 <P>I received a text 3/4 days ago about confirming my overdue payment has been received and today I got a text telling me that there was a problem taking my direct debit payment&nbsp;</P> Mon, 22 Apr 2024 11:50:10 GMT https://community.o2.co.uk/t5/O2-Priority/Overpayment-text/m-p/1712279#M6718 Casper1999 2024-04-22T11:50:10Z https://community.o2.co.uk/t5/O2-Priority/Overpayment-text/m-p/1712280#M6719 <P>Things at O2 Payments seem a bit of a mess at the moment, probably due to the botched system upgrade&nbsp;</P><P>You will need to contact Payment Management who are best able to help&nbsp;</P><P>You can reach the Payment Management team on 0800 902 0217.</P><P>The opening times are:</P><P>Monday to Friday – 8am to 8pm</P><P>Saturday – 8am to 6pm</P><P>Sunday – 9am to 6pm</P><P><A href="https://www.o2.co.uk/help/account-and-billing/payment-support" target="_blank">https://www.o2.co.uk/help/account-and-billing/payment-support</A></P><P>Best time to call is around 8.00am</P> Mon, 22 Apr 2024 11:56:35 GMT https://community.o2.co.uk/t5/O2-Priority/Overpayment-text/m-p/1712280#M6719 Enlli 2024-04-22T11:56:35Z https://community.o2.co.uk/t5/O2-Priority/Overpayment-text/m-p/1712288#M6720 <P>Appreciate the reply thank you I’ll try to contact them&nbsp;</P> Mon, 22 Apr 2024 12:06:25 GMT https://community.o2.co.uk/t5/O2-Priority/Overpayment-text/m-p/1712288#M6720 Casper1999 2024-04-22T12:06:25Z