topic Re: Cancelling free Disney+ Extra on a Sim card stuck in a gate control system in O2 Priority

Cancelling free Disney+ Extra on a Sim card stuck in a gate control system

BfromAberdeen — Fri, 12 Apr 2024 08:45:04 GMT

The six month free period of Disney has expired - I want to cancel

The website asks for a six digit code sent to the sim

The sim is in a control box that allows remote entry to automated gates

I have no way of receiving the six digit code

How do I cancel the Disney subscription?

Re: Cancelling free Disney+ Extra on a Sim card stuck in a gate control system

jonsie — Fri, 12 Apr 2024 09:16:03 GMT

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202

Re: Cancelling free Disney+ Extra on a Sim card stuck in a gate control system

Oxonian — Fri, 12 Apr 2024 19:22:21 GMT

Can you retrieve the SIM from the control box @BfromAberdeen, resolve your problem with the SIM in a 'phone and then put the SIM back into the control box ?

If you can, this might help you :-