topic Re: Problems logging into priority in O2 Priority

Problems logging into priority

Spenny — Mon, 24 Jul 2023 17:26:28 GMT

Hi lovely people

So you may remember I have x2 new O2 monthly SIMO connections for the fam.

1 for Mrs S and she is able to log in to priority..✅

1 for little miss (16yrs) and she is not able to log in to priority 🤷🏿

Something I did while setting up the SIM?

I have sent a message to O2 CS to see what they say. Any ideas while I wait for their response?

MI5 — Mon, 24 Jul 2023 17:47:28 GMT

There was an issue which they were looking into with the app. Not sure if it's been fixed yet or not.

Spenny — Mon, 24 Jul 2023 18:01:08 GMT

Thanks @MI5

Uninstalled and reinstalled the application on her phone and now it is working. Could not login for a good while. Thank you. All good now.

We can now all have our tickets for the cinema 😂