topic Re: Unable to open O2 Priority app in O2 Priority

Unable to open O2 Priority app

jmc67 — Sun, 11 Jun 2023 14:40:45 GMT

Unable to open O2 Priority app.Tried deleting cache and then data,to no avail

Re: Unable to open O2 Priority app

pgn — Sun, 11 Jun 2023 16:58:52 GMT

The app can be fussy - try using a browser to get to priority.o2.co.uk, @jmc67 - good luck!

Re: Unable to open O2 Priority app

Jackoc94 — Mon, 12 Jun 2023 14:43:44 GMT

Same here, s23 plus, seems like an issue on new models. Factory resetting the phone works if you dont reinstall the apps from a backup, but I'm not in a position to do this at the moment.

Re: Unable to open O2 Priority app

Fred1967 — Sun, 02 Jul 2023 06:57:15 GMT

Just done an update on my S21 and my O2 priority app has stopped working.

Re: Unable to open O2 Priority app

Cleoriff — Sun, 02 Jul 2023 07:04:57 GMT

@Fred1967

Delete the app and reinstall. Then reboot your phone. See if that helps.

Re: Unable to open O2 Priority app

pgn — Sun, 02 Jul 2023 08:27:25 GMT

Also in addition to @Cleoriff's advice above, there is the web version of Priority, accessible via any browser, as per the updates in the Forum O2 Priority topic area: "To see all the current offers, check out the Priority offers website or check out the priority app.", @jmc67