topic Re: Priority - Offers - Nearby in O2 Priority

Priority - Offers - Nearby

MrHappy — Sat, 27 May 2023 09:26:49 GMT

I am a couple of miles away from a Greggs, The App pops up and says

"The closest offers to you are more than 10 miles away".
I have logged out / logged in, no difference.

uninstalled the Priority App rebooted my device, reinstalled the Priority App, no difference.

Does anyone else have this problem ?
What can I do to show Nearby offers.

Looks forward to hearing from people. 😊

Re: Priority - Offers - Nearby

pgn — Sat, 27 May 2023 16:57:10 GMT

How is your phone set up for geolocation services, @MrHappy?

Take a look here for Android: https://support.google.com/accounts/answer/3467281?hl=en

Re: Priority - Offers - Nearby

Enlli — Sat, 27 May 2023 17:38:05 GMT

Known problem and reported but no action.

I've sat outside a Greggs which according to the app was 153 miles away!

Re: Priority - Offers - Nearby

MrHappy — Sat, 27 May 2023 19:58:54 GMT

Hi works for every other app on my device (iPhone).

Also Nearest Location in the O2 App for the Greggs shows the local location
just the Offers > Nearby > says it's more than 10 miles away. 🤷‍♀️

Re: Priority - Offers - Nearby

MrHappy — Sat, 27 May 2023 20:03:49 GMT

Hi Enlli.

Thanks for letting me know it's a Known Problem.

@Martin-O2 & @Breanna Can you let me know if this has been logged as an incident for the Product Team to follow up on ? If not can this be logged and let the community know the incident reference and how long it normally takes for an issue reported by the Community to be investigated.

Thanks.

Re: Priority - Offers - Nearby

Breanna — Tue, 30 May 2023 08:23:56 GMT

@MrHappy, we have let O2 know about this and they're looking into it. If we do hear anything, we will definitely update the community.