topic Re: Priority ticket problem in O2 Priority

Priority ticket problem

Ally9 — Wed, 25 Apr 2018 11:38:27 GMT

Trying to get tickets for Bootleg Beatles + Lightning seeds but when I click the link it keeps going back to the priority page. Is there something wrong with my priority? Other tickets seems to be fine

Re: Priority ticket problem

MI5 — Wed, 25 Apr 2018 11:53:41 GMT

Hi @Ally9 we regularly find people have issues with ticket booking on Priority, esp for bands and events that are in high demand.

You could try a different browser if you are attempting to buy online or have a read through the help here https://www.o2.co.uk/help/apps/priority-moments

For further help contact customer services http://www.o2.co.uk/contactus

Re: Priority ticket problem

Cleoriff — Wed, 25 Apr 2018 11:53:44 GMT

Hi @Ally9

This has happened to other members as well. One thing to try, delete the app and reinstall. It may help

Re: Priority ticket problem

jonsie — Wed, 25 Apr 2018 13:17:12 GMT

Both goood bands so I hope you manage to get tickets. Good luck

@Ally9 wrote:
Trying to get tickets for Bootleg Beatles + Lightning seeds but when I click the link it keeps going back to the priority page. Is there something wrong with my priority? Other tickets seems to be fine

Re: Priority ticket problem

Marjo — Thu, 26 Apr 2018 10:30:35 GMT

Welcome to our community @Ally9! How are you doing with this today, did you manage to get the tickets in the end? Please do let us know if you're still struggling with it and need additional help?