https://community.o2.co.uk/t5/O2-Priority/Unlocking-phone-while-abroad/m-p/1524142#M5241 <P>iPhones are not unlocked by code, they are done via Apple's servers</P><P>O2 won't subit the IMEI to Apple unless it is registered on the network</P> Fri, 14 Jan 2022 19:18:33 GMT jonsie 2022-01-14T19:18:33Z https://community.o2.co.uk/t5/O2-Priority/Unlocking-phone-while-abroad/m-p/1524140#M5239 <P>Hi,&nbsp;I have an iPhone that I currently use abroad. I want to remove the carrier lock from my phone but the response from O2 was that as the phone is not available through the O2 network, they cannot unlock it.&nbsp;</P><P>Other providers are able to send an unlock code, why O2 is not providing this solution? I need a solution from O2, I paid for the phone and service and this is an O2 lock. Thanks.</P> Fri, 14 Jan 2022 18:32:58 GMT https://community.o2.co.uk/t5/O2-Priority/Unlocking-phone-while-abroad/m-p/1524140#M5239 Derek70 2022-01-14T18:32:58Z https://community.o2.co.uk/t5/O2-Priority/Unlocking-phone-while-abroad/m-p/1524141#M5240 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4750865">@Derek70</a>&nbsp;</P><P>&nbsp;</P><P>When did you purchase the iPhone as since 2017 no o2 phone has been locked..</P><P>&nbsp;</P><P>Did you complete the form on the website <LI-PRODUCT title="Guide: Unlocking an O2 phone to use a different SIM card" id="Guide003"></LI-PRODUCT>&nbsp;? or call in?</P> Fri, 14 Jan 2022 18:47:45 GMT https://community.o2.co.uk/t5/O2-Priority/Unlocking-phone-while-abroad/m-p/1524141#M5240 madasaf1sh 2022-01-14T18:47:45Z https://community.o2.co.uk/t5/O2-Priority/Unlocking-phone-while-abroad/m-p/1524142#M5241 <P>iPhones are not unlocked by code, they are done via Apple's servers</P><P>O2 won't subit the IMEI to Apple unless it is registered on the network</P> Fri, 14 Jan 2022 19:18:33 GMT https://community.o2.co.uk/t5/O2-Priority/Unlocking-phone-while-abroad/m-p/1524142#M5241 jonsie 2022-01-14T19:18:33Z