topic Disney+ 02 Extra Bolt On not working in O2 Priority

Disney+ 02 Extra Bolt On not working

ZacEverett — Fri, 10 Jul 2020 11:24:46 GMT

I've just purchased another contract and was given the offer of 6 months Dinsey+ .

I've filled in all the details and received an email saying it will be available in 48hrs i will get another email and an sms when it's ready.

I've heard nothing. I presume it's gone wrong at 02.

How do i go about rectififying this problem. Can't find an email address to write to. No online chat. Phone lines just say 'Bye'. Zilch, Nada support.

I know this is not high priority but was one of the reasons i've opted for now a 4th contract with 02

Re: Disney+ 02 Extra Bolt On not working

MI5 — Fri, 10 Jul 2020 11:27:28 GMT

@ZacEverett

Check your spam for the email but it will come eventually.

You have 28 days so don't panic just yet.

Re: Disney+ 02 Extra Bolt On not working

ZacEverett — Mon, 13 Jul 2020 15:55:07 GMT

Ok checked everywhere no sign of the Disney bundle. Has anybody got a clue how to contact O2. The phone lines just say bye

Re: Disney+ 02 Extra Bolt On not working

MI5 — Mon, 13 Jul 2020 20:21:11 GMT

All numbers here @ZacEverett

Keep trying to call. Early mornng is best around 8.00am.