topic Re: Not received 02 Tile mate.. in O2 Priority

Not received 02 Tile mate..

Woolly — Sun, 23 Dec 2018 16:17:23 GMT

Hi!
Months ago I was promised a tile mate free gift from 02 priority for being a loyal customer but I have still not received it (and it’s been over 30days which it said may take to arrive).
I've hunted the net and can't find an email address or phone number to contact...also having spoken to 02 helpline no one there can help me either or give me contact details of who to contact.
Is anyone here able to point me in the right direction please of who to contact? Thanks all!

Re: Not received 02 Tile mate..

MI5 — Sun, 23 Dec 2018 16:21:05 GMT

@Martin-O2 may be able to help you tomorrow.

Re: Not received 02 Tile mate..

Bambino — Sun, 23 Dec 2018 17:03:28 GMT

@Woolly There's every chance in the world that they have no more in stock, so don't hold your breath waiting to get one. People were originally supposed to get a bottle of champagne, but they ran out of that very quickly and switched to the Tile Mate.

Re: Not received 02 Tile mate..

EmilieT — Mon, 24 Dec 2018 13:15:41 GMT

Hi @Woolly, and welcome to the forum I'm sorry to hear you're still waiting for your Tile Mate. I'll send you a Private Message right away so we can discuss this further

Re: Not received 02 Tile mate..

Woolly — Mon, 31 Dec 2018 09:24:26 GMT

Hi all! Thanks so much for your help! Hopefully now all resolved and one on the way!

Re: Not received 02 Tile mate..

Cleoriff — Mon, 31 Dec 2018 09:27:10 GMT

Good news @Woolly

Re: Not received 02 Tile mate..

MI5 — Mon, 31 Dec 2018 09:37:52 GMT

Fingers crossed for you mate