topic Re: O2 Priority tickets e-tickets. in O2 Priority

O2 Priority tickets e-tickets.

Bigbear — Thu, 22 Nov 2018 15:55:22 GMT

Hi, can anyone confirm that this is normal practice. I ordered Paul McCartney tickets on O2 priority, it was the first time that I have used any on- site to book tickets for a concert. The reply back on the booking sheet says 'You have chosen to receive e-ticket(s) these will be sent out no later than 3-days prior to the event, in line with the wishes of the event organisers'. This seems a bit concerning that they are leaving it a bit close to the event and would I have received the tickets earlier if I had taken a different option. Thanks in advance of any replies.

Re: O2 Priority tickets e-tickets.

Cleoriff — Thu, 22 Nov 2018 18:37:26 GMT

@Bigbear

To be honest I have never booked tickets via Priority so I wouldn't know if this is normal practice.

However, it does say in line with the wishes of the event organiser, so that does seem legitimate.

Though I wouldn't want to wait that long personally.

Each concert will be different I think...

@EmilieTor @Martin-O2 our community managers can check this for you.

Re: O2 Priority tickets e-tickets.

MI5 — Thu, 22 Nov 2018 18:38:14 GMT

Yes it’s correct and intention is to stop ticket touts selling them on.

Re: O2 Priority tickets e-tickets.

Bigbear — Thu, 22 Nov 2018 19:01:24 GMT

Thanks for your replies guys, I realise the need to keep ticket touting down to a minimum. Just thought 3 days was puhing it a bit. On the subject of touting, I was amazed that within minutes of priority tickets going on sale, the touts were offering them on-line for massively over inflated prices. A shame for all the true fans that struggle to get tickets.

Re: O2 Priority tickets e-tickets.

jonsie — Thu, 22 Nov 2018 19:14:18 GMT

@Bigbear wrote:
Thanks for your replies guys, I realise the need to keep ticket touting down to a minimum. Just thought 3 days was puhing it a bit. On the subject of touting, I was amazed that within minutes of priority tickets going on sale, the touts were offering them on-line for massively over inflated prices. A shame for all the true fans that struggle to get tickets.

that's always the case

Re: O2 Priority tickets e-tickets.

Cleoriff — Thu, 22 Nov 2018 19:44:58 GMT

@jonsie wrote:
@Bigbear wrote:
Thanks for your replies guys, I realise the need to keep ticket touting down to a minimum. Just thought 3 days was puhing it a bit. On the subject of touting, I was amazed that within minutes of priority tickets going on sale, the touts were offering them on-line for massively over inflated prices. A shame for all the true fans that struggle to get tickets.
that's always the case

We see it so often @Bigbear.

Re: O2 Priority tickets e-tickets.

EmilieT — Fri, 23 Nov 2018 11:34:07 GMT

Hey @Bigbear, and congratulations on your Paul McCartney tickets, that's gonna be a fantastic gig!

It'd be great if you could come back afterwards and let us know how it was, I'd be very curious to hear more about the show and see a few photos