topic Re: Tile mate in O2 Priority

Tile mate

geordiepaul — Tue, 30 Oct 2018 09:17:32 GMT

Who else received a tile mate an ordered champagne and then you contact them and they say you ordered the non alcohol option when you didn't

Re: Tile mate

MI5 — Tue, 30 Oct 2018 09:21:39 GMT

There's been a few..
Our community team are helping so I'll tag @EmilieT for you.

Re: Tile mate

Anonymous — Tue, 30 Oct 2018 09:22:30 GMT

@geordiepaul Search this forum & you’ll find many similar threads. @EmilieT @Marjo another one

Re: Tile mate

viridis — Tue, 30 Oct 2018 09:25:11 GMT

Where are people seeing this offer?

Re: Tile mate

MI5 — Tue, 30 Oct 2018 09:32:30 GMT

Priority I think?

Re: Tile mate

viridis — Tue, 30 Oct 2018 09:37:43 GMT

Ahh, explains it

Re: Tile mate

Anonymous — Tue, 30 Oct 2018 09:41:08 GMT

Think it’s a priority offer as I’ve seen people on Twitter saying they had got champagne from O2

Re: Tile mate

MI5 — Tue, 30 Oct 2018 09:41:14 GMT

Yep

Re: Tile mate

EmilieT — Tue, 30 Oct 2018 09:44:52 GMT

Hey @geordiepaul, sorry to hear you didn't receive what you expected - I'll drop you a Private Message now so we can try and help you get this sorted shortly

Cheers @MI5 and @Anonymous for the mentions!

Re: Tile mate

madasaf1sh — Tue, 30 Oct 2018 11:40:49 GMT

For me it was a text message thanking me for being a customer for a long time, that directed me to Priority so it wasnt a Priority Offer, more of a customer thank you.

For me it was tick box on a form on priority.

Re: Tile mate

Andyc — Wed, 31 Oct 2018 15:06:22 GMT

Gutted I’ve never received a message even though I’ve been with o2 since they took over BT Cellnet back in the day, how long do you need to be a customer for

Re: Tile mate

viridis — Wed, 31 Oct 2018 15:53:41 GMT

I think you have to have lots of friends on social media too. Or just o2 can't count.