topic Tilemate received, but ordered champagne? in O2 Priority

Tilemate received, but ordered champagne?

Tilemate — Mon, 29 Oct 2018 22:15:10 GMT

Hello, saw a few posts on this. I too received a tilemate, but definitely ordered the champagne. :'(.
I couldn't reply to anyone's message in the community ( first time using this)..so apologies for another topic on this.
Hoping someone can help/ advise.
Thank you

Re: Tilemate received, but ordered champagne?

Cleoriff — Mon, 29 Oct 2018 22:20:56 GMT

Hi @Tilemate

I'll tag @Martin-O2 or @EmilieT to the thread and see if they can help you.

Re: Tilemate received, but ordered champagne?

Tilemate — Mon, 29 Oct 2018 22:26:49 GMT

Hello, thank you. Just realised I've called myself tilemate! Doh.
Thank you for your help @Cleoriff
Siobhan.

Re: Tilemate received, but ordered champagne?

jonsie — Mon, 29 Oct 2018 22:36:57 GMT

@Tilemate wrote:
Hello, thank you. Just realised I've called myself tilemate! Doh.
Thank you for your help @Cleoriff
Siobhan.

Great username

Re: Tilemate received, but ordered champagne?

Anonymous — Mon, 29 Oct 2018 23:46:19 GMT

Somebody at O2 has dropped the ball on this

Re: Tilemate received, but ordered champagne?

jonsie — Mon, 29 Oct 2018 23:52:21 GMT

Obviously ordered too many tilemates and not enough champagne!

Re: Tilemate received, but ordered champagne?

Poppysmum — Tue, 30 Oct 2018 08:26:19 GMT

Please can someone tell me what a tilemate is ?

Also why are these people getting Champagne and tilemates ?

I have not seen anything relating to these confused.com

Re: Tilemate received, but ordered champagne?

Cleoriff — Tue, 30 Oct 2018 08:35:30 GMT

@Poppysmum

A tilemate is something which keeps track of keys, bags and anything else by attaching them to it

Re: Tilemate received, but ordered champagne?

EmilieT — Tue, 30 Oct 2018 08:49:31 GMT

Good morning @Tilemate, and welcome to our Community I'll send you a Private Message shortly so we can talk about this a bit more, I'm sure we can get it all sorted for you!

Cheers @Cleoriff for the mention

Re: Tilemate received, but ordered champagne?

viridis — Tue, 30 Oct 2018 09:05:01 GMT

Maybe the tilemate is a precursor item, in case you get sloshed on the champagne and lose your keys?

Re: Tilemate received, but ordered champagne?

Cleoriff — Tue, 30 Oct 2018 09:08:49 GMT

@viridis wrote:
Maybe the tilemate is a precursor item, in case you get sloshed on the champagne and lose your keys?

That would be me then....

Re: Tilemate received, but ordered champagne?

Poppysmum — Tue, 30 Oct 2018 09:15:29 GMT

@Cleoriff wrote:
@Poppysmum
A tilemate is something which keeps track of keys, bags and anything else by attaching them to it

I could do with one of those lol

Thanks @Cleoriff