topic Re: Merlin Offer RIP OFF in O2 Priority

Merlin Offer RIP OFF

MrFrenzy — Fri, 10 Aug 2018 11:05:48 GMT

The Merlin offer for for tickets to an attraction is understandably popular- but I’m more than frustrated now...

I had the O2 priority app open on my phone from 11.55am. I even had the chessington offer open. It began to countdown from 1 minute to 12pm... 3,2,1 clicked ‘use now’ and instantly says ‘out of stock’.

How is this even possible. I could understand if I had the app open and had to still click into the right section, but I pressed that button so fast it is impossible to have a chance.

I’m genuinely upset by this- 2nd time trying and I can’t see how I could’ve been any faster.

Not happy that they use offers to draw PR and then screw loyal customers.

Re: Merlin Offer RIP OFF

Jack — Fri, 10 Aug 2018 11:22:42 GMT

Agreed what a joke i tried this multiple times waited for the count down and have the same issue.

Been a customer of 02 for 5 years and it never changes might start looking for a new network.

Re: Merlin Offer RIP OFF

Bee — Fri, 10 Aug 2018 11:59:56 GMT

I actually got a code but then got to the site and it doesn't work. Call customer services and 2 different people gave me 2 different stories neither which resolved the problem. Complete farce and mislead.

Re: Merlin Offer RIP OFF

madasaf1sh — Fri, 10 Aug 2018 14:27:24 GMT

It did say on the app only 500 available so you have a 1 in 48000 chance of getting a ticket if every o2 customer tried to claim,

Re: Merlin Offer RIP OFF

adamtemp64 — Fri, 10 Aug 2018 16:46:27 GMT

Nearer 64000 to 1 chance based to total number of active connections 32 million lol Based on data here https://news.o2.co.uk/press-release/uks-favourite-mobile-network-continues-to-grow/