topic Re: Viewing previous bill call history in Tech Support

Viewing previous bill call history

GuruJ — Sat, 21 Aug 2021 09:15:58 GMT

I need to provide evidence of a call history made to a company but I can’t seem to view or access my call history on my bill. Any ideas as how to access this?

Re: Viewing previous bill call history

Cleoriff — Sat, 21 Aug 2021 09:19:28 GMT

@GuruJ See if this helps. It's a big guide so make sure you read it through

Re: Viewing previous bill call history

GuruJ — Sat, 21 Aug 2021 09:33:44 GMT

Thank you, is it just latest bill I can see a break down for? Or can I see a breakdown of my previous bills?

Re: Viewing previous bill call history

Cleoriff — Sat, 21 Aug 2021 09:38:49 GMT

When you get to the last part in Blue, you will see a drop down menu which will show you your bills for the last 18 months. Always best to do this on a PC though @GuruJ