https://community.o2.co.uk/t5/Tech-Support/App/m-p/1477537#M9099 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4497002">@Cav_01</a>&nbsp;</P><P>You'll need to call customer service to reset your access.</P><P>Numbers here <LI-PRODUCT title="Guide: Coronavirus Community Help and Support" id="Guide069"></LI-PRODUCT>&nbsp;<BR />When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.<BR />Press 2 for Everything Else<BR />Press 5 for More Options<BR />Press 7 for Anything Else which will put you though to someone.<BR />Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.<BR />8.00am is the best time to call if you can.</P> Mon, 09 Aug 2021 21:15:04 GMT MI5 2021-08-09T21:15:04Z https://community.o2.co.uk/t5/Tech-Support/App/m-p/1477533#M9097 <P>My o2 app says it’s not available to me yet but I have been registered over 48hrs</P><P>&nbsp;</P> Mon, 09 Aug 2021 21:02:01 GMT https://community.o2.co.uk/t5/Tech-Support/App/m-p/1477533#M9097 Cav_01 2021-08-09T21:02:01Z https://community.o2.co.uk/t5/Tech-Support/App/m-p/1477537#M9099 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4497002">@Cav_01</a>&nbsp;</P><P>You'll need to call customer service to reset your access.</P><P>Numbers here <LI-PRODUCT title="Guide: Coronavirus Community Help and Support" id="Guide069"></LI-PRODUCT>&nbsp;<BR />When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.<BR />Press 2 for Everything Else<BR />Press 5 for More Options<BR />Press 7 for Anything Else which will put you though to someone.<BR />Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.<BR />8.00am is the best time to call if you can.</P> Mon, 09 Aug 2021 21:15:04 GMT https://community.o2.co.uk/t5/Tech-Support/App/m-p/1477537#M9099 MI5 2021-08-09T21:15:04Z