Broken phone, need PAC code

Emma_ell — Sat, 07 Aug 2021 21:27:06 GMT

My phone has broken and I can't see the screen. I am an O2 customer but found a better deal to shop external (sorry O2!) but I'd really like to keep my number. I think I need a PAC code but can't send a text, is there another way to get this? Or an easier way to end my current O2 contract and start with my new O2 contract via Mobilephonesdirect.com ?

Re: Broken phone, need PAC code

MI5 — Sat, 07 Aug 2021 21:47:54 GMT

@Emma_ell

You can get it in your MyO2

However, if the new phone from MPD is still on O2, you just need to call O2 to migrate your number to the new contract

topic Broken phone, need PAC code in Tech Support

Broken phone, need PAC code

Re: Broken phone, need PAC code