topic Re: £5 Big Bundle question in Tech Support

£5 Big Bundle question

Anonymous — Sat, 24 Jul 2021 11:38:51 GMT

I have an ordinary Nokia mobile phone which isn't a smartphone but it does have a built in web that I sometimes use.

I recently changed from £10 data Big Bundle to £5 Big Bundle, and when I used the web expected to be charged for web use, as £5 Big Bundle doesn't mention a data allowance.

But I've not been charged for using the web. That is good - I'm not complaining, but is this normal?

What data allowance do I get on £5 Big Bundle and if no allowance how much is it to use the web on £5 Big Bundle?

Thanks 😀

Re: £5 Big Bundle question

Cleoriff — Sat, 24 Jul 2021 13:33:33 GMT

@Anonymous

There is no data allowance with the £5 Big Bundle.

£5 Big Bundle

Unlimited minutes and texts. No data included.

£10 Big Bundle

Unlimited minutes, unlimited texts and 7GB of 2G/3G/4G data in exchange for £10 each month. Includes data rollover of up to 7GB a month, subject to bundle caps.

£15 Big Bundle

Unlimited minutes, unlimited texts and 15GB of 2G/3G/4G data in exchange for £15 each month. Includes data rollover of up to 15GB a month, subject to bundle caps.

£20 Big Bundle

Unlimited minutes, unlimited texts and 30GB of 2G/3G/4G data in exchange for £20 each month. Includes data rollover of up to 30GB a month, subject to bundle caps. Plus, discounted international calls from the UK starting at 1p/min. Check these rates here.

£30 Big Bundle

Unlimited minutes, unlimited texts, 100GB of 2G/3G/4G data and 500 international minutes to 29 countries, in exchange for £30 each month. Includes data rollover of up to 100GB a month, subject to bundle caps. Plus, discounted international calls from the UK starting at 1p/min. Check these rates here.

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

Re: £5 Big Bundle question

MI5 — Sat, 24 Jul 2021 18:12:12 GMT

@Anonymous

The standard O2 out of bundle data charge is £3/MB up to max £2/day.

(If you can figure out what that means, let me know)!

Re: £5 Big Bundle question

Anonymous — Sat, 24 Jul 2021 20:54:00 GMT

Thanks. I'm pleased you don't understand it either! Is it £3 or £2 a day? !!

And why doesn't it tell you how many MB's (megabytes) you get? It's not very clear. I wish O2 would make it clearer!

😀

Re: £5 Big Bundle question

MI5 — Sat, 24 Jul 2021 20:55:05 GMT

Yep, clear as mud

Re: £5 Big Bundle question

Anonymous — Mon, 26 Jul 2021 11:46:06 GMT

Hi thanks for letting me know all the tariffs!

Just one thing: it should say £10 Data Big Bundle not £10 Big Bundle! That is diferent package and is no longer available to new customers!

😀