topic Re: How do I return an online order in Tech Support

How do I return an online order

Hippo1 — Thu, 03 Jun 2021 08:36:20 GMT

I ordered an mobile broadband device based on what is clearly incorrect coverage information and now wish to return it. How do I do that?

Re: How do I return an online order

MI5 — Thu, 03 Jun 2021 09:06:37 GMT

@Hippo1

Use the returns form that came with your order or call customer service to arrange it.

Re: How do I return an online order

Hippo1 — Fri, 04 Jun 2021 07:56:46 GMT

I've kept all of the packaging and I can't see a returns form. If my only option is to contact customer services, can you give me an email address or phone number please as the website is very poor in providing these (contact us link goes to a generic page which leads to FAQs only as far as I can see).

Re: How do I return an online order

MI5 — Fri, 04 Jun 2021 09:36:59 GMT

@Hippo1

All numbers in the link I gave you above.

There is no email address.