topic Temporary GPRS block for daughters phone - does wifi still work ? in Tech Support

Temporary GPRS block for daughters phone - does wifi still work ?

longhairedbloke — Sun, 14 Mar 2021 17:24:36 GMT

I need to put a temporary GPRS data useage block on my daughters phone as she has to visit a hospital for a few weeks and they initially do not allow phones with internet.

If this block is added by O2, will the internet still work on wifi ?

I want the phone to still be able to make calls and make and receive texts, so will these still work as normal ?

Thanks

Re: Temporary GPRS block for daughters phone - does wifi still work ?

MI5 — Sun, 14 Mar 2021 17:31:41 GMT

@longhairedbloke

It would be easier to just turn off mobile data in phone settings, but if it must be disabled completely, you'll need to call customer service.
Numbers here
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

Calls and texts will still work as normal.