topic Re: Not recieving Netflix Verification code in Tech Support

Not recieving Netflix Verification code

KikiF — Sun, 14 Feb 2021 13:49:24 GMT

I'm trying to sign up for Netflix but I don't recieve the verification code text message to complete the process. I'm currently abroad but have my sim active and it does receive other text messages.

Re: Not recieving Netflix Verification code

MI5 — Sun, 14 Feb 2021 15:31:26 GMT

@KikiF

Try these tips

Re: Not recieving Netflix Verification code

KikiF — Wed, 17 Feb 2021 12:09:41 GMT

Thanks, I tried these tips but I am still not receiving any verification code

Re: Not recieving Netflix Verification code

Martin-O2 — Wed, 17 Feb 2021 12:19:24 GMT

How are you getting on with this @KikiF? Have you managed to get the verification codes working?

Re: Not recieving Netflix Verification code

MI5 — Wed, 17 Feb 2021 12:19:31 GMT

@KikiF

You need to contact O2 then.
All numbers are in this guide
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.