topic Why am I not receiving texts about my bill from o2? in Tech Support

Why am I not receiving texts about my bill from o2?

Charmed2100 — Tue, 19 Jan 2021 21:11:27 GMT

I recently upgraded my monthly contract to a sim-only contract last month. I have been using my old sim that I have had. I have not received a text from O2 about my bill information. Why is that? Do I need to swap my sims over? Please help.

Re: Why am I not receiving texts about my bill from o2?

MI5 — Tue, 19 Jan 2021 21:13:47 GMT

@Charmed2100

Your billing date doesn't change so you won't get a bill until your usual billing date.

Re: Why am I not receiving texts about my bill from o2?

jonsie — Tue, 19 Jan 2021 21:38:11 GMT

Just carry on using your present sim, everything just changes over automatically