topic call barring in Tech Support

call barring

Anonymous — Tue, 12 Jan 2021 23:06:56 GMT

Hello,

I need help with this problem: "Can't make outgoing calls while call barring is on."

My phone is S8 and when I've checked call barring, everything was off. I don't have PIN to access call barring.

What can I do?

Thank you!

Re: call barring

jonsie — Tue, 12 Jan 2021 23:16:12 GMT

Default pin is 0000

Also try putting ##002# into your dialler and try calling it

Re: call barring

MI5 — Wed, 13 Jan 2021 07:15:46 GMT

@Anonymous

Are your bills paid?

I'll ask

@O2Lisa to check your account for you too.

Re: call barring

O2Lisa — Wed, 13 Jan 2021 08:10:22 GMT

@MI5 Thanks for the tag

I'll message you privately @Anonymous so I can take some account details and get everything sorted for you

Re: call barring

MI5 — Wed, 13 Jan 2021 08:13:27 GMT

Thanks @O2Lisa

Re: call barring

O2Lisa — Wed, 13 Jan 2021 08:21:15 GMT

You're welcome @MI5

Re: call barring

Anonymous — Wed, 13 Jan 2021 17:49:44 GMT

Dear Lisa,
Thank you for your help. You are right, it was an over due bill. I paid and now my phone works. In 10 years with O2 never had this issue and I didn't know what is happening.
Thank you.
Stay safe.
Kind regards,
Elena

Re: call barring

MI5 — Wed, 13 Jan 2021 17:52:01 GMT

Thought that might be the issue.

Glad you're sorted @Anonymous