topic Re: early termination charge in Tech Support

early termination charge

andrethetall — Thu, 09 Apr 2020 14:24:20 GMT

Hello.

I am on pay monthly and the contract ends 15th of May 2020.

I swear I have read somewhere that there is a window of time before the end of the contract where I can cancel it without extra charges, like 14 days before the end date.

Anyone knows anything about it?

Re: early termination charge

jonsie — Thu, 09 Apr 2020 14:32:13 GMT

You can cancel anytime but you need to pay off whatever you owe on the device plan.

Re: early termination charge

andrethetall — Thu, 09 Apr 2020 14:37:54 GMT

thank you.

They also say you have to give 30 days notice.

If the contract comes to an end, do I still have to give notice ?

I plan to switch carrier before the end of the contract so I guess this wouldnt be an issue anyway, right?

Re: early termination charge

Bambino — Thu, 09 Apr 2020 14:40:20 GMT

@andrethetall You do not need to give 30 days notice. You can cancel by text: https://community.o2.co.uk/t5/How-to-Guides/Cancelling-your-contract-An-updated-guide/ba-p/1234852#M169133

Re: early termination charge

jonsie — Thu, 09 Apr 2020 14:40:27 GMT

yes just use the PAC. No need to give 30 days notice now