topic Re: RCS messaging problems in Tech Support

RCS messaging problems

PatS — Wed, 10 Dec 2025 18:31:16 GMT

Recently left O2 SIM only contract. Joined ASDA mobile on SIM only contract. Having problems connecting RCS with ASDA, is it connected to the service provider, should I have done something to the settings before leaving O2, tried all information for connecting gathered from the internet, but to no avail....any suggestions. Thank you

Re: RCS messaging problems

madasaf1sh — Wed, 10 Dec 2025 18:42:54 GMT

@PatS

I dont think RCS is available on Asda Mobile, as it has to be provided by the host network, the best people to ask are Asda Mobile themselves..

As there is nothing to be done when leaving o2

Re: RCS messaging problems

Enlli — Wed, 10 Dec 2025 18:51:59 GMT

ASDA does have RCS

Try deleting the cache and then deleting Messages before rebooting the phone and reinstalling.

Re: RCS messaging problems

MI5 — Wed, 10 Dec 2025 18:55:55 GMT

@PatS

Did you keep your number or get a new one?

Re: RCS messaging problems

Andyg69uk — Wed, 10 Dec 2025 19:00:43 GMT

I recently left O2 and PAC transferred to Lebara. I couldn't get RCS to work on my transferred number on Lebara for days after I ported across. Eventually I deactivated RCS via the bottom of this webpage - https://messages.google.com/disable-chat

And then after 30 days tried to activate RCS again it activated straight away (previously it was stuck on verifying number).

Re: RCS messaging problems

madasaf1sh — Wed, 10 Dec 2025 19:14:18 GMT

Think it might only be on Android, as VF and VF MVNO's dont have RCS on iPhones or didn't in October..