https://community.o2.co.uk/t5/Tech-Support/the-number-you-have-dialled-has-not-been-recognised/m-p/1818114#M58391 <P>If both phones are having the same issue then it definitely sounds like a local network problem</P> Sun, 09 Nov 2025 21:44:05 GMT jonsie 2025-11-09T21:44:05Z https://community.o2.co.uk/t5/Tech-Support/the-number-you-have-dialled-has-not-been-recognised/m-p/1818097#M58389 <P>I am having a problem with the phone - I frequently get the dial tone interrupted to say that the number has not been recognised, even though the number is totally correct and one I call regularly.&nbsp; I has happened with multiple numbers.&nbsp; I am in France but have a UK mobile and am calling UK numbers, both with and without +44 - my husband is having the same problem with his O2 account.&nbsp; It's been happening for a few weeks.&nbsp; Anyone got any ideas?</P> Sun, 09 Nov 2025 16:22:57 GMT https://community.o2.co.uk/t5/Tech-Support/the-number-you-have-dialled-has-not-been-recognised/m-p/1818097#M58389 nickymarshall19 2025-11-09T16:22:57Z https://community.o2.co.uk/t5/Tech-Support/the-number-you-have-dialled-has-not-been-recognised/m-p/1818098#M58390 <P>Sounds like some sort of routing problems. Try selecting a different French network and see what happens</P><BLOCKQUOTE><HR /></BLOCKQUOTE><P>&nbsp;</P> Sun, 09 Nov 2025 16:49:40 GMT https://community.o2.co.uk/t5/Tech-Support/the-number-you-have-dialled-has-not-been-recognised/m-p/1818098#M58390 Enlli 2025-11-09T16:49:40Z https://community.o2.co.uk/t5/Tech-Support/the-number-you-have-dialled-has-not-been-recognised/m-p/1818114#M58391 <P>If both phones are having the same issue then it definitely sounds like a local network problem</P> Sun, 09 Nov 2025 21:44:05 GMT https://community.o2.co.uk/t5/Tech-Support/the-number-you-have-dialled-has-not-been-recognised/m-p/1818114#M58391 jonsie 2025-11-09T21:44:05Z