topic O2 app still not working. Was told months ago it be fixed. in Tech Support

O2 app still not working. Was told months ago it be fixed.

RacT — Sun, 19 Oct 2025 20:21:16 GMT

Anyone know what's happened to the 02 app. It seems to have stopped working since this virgin /02 merge

Re: O2 app still not working. Was told months ago it be fixed.

pgn — Sun, 19 Oct 2025 20:37:58 GMT

Working fine for many, @RacT - try uninstalling it, rebooting the phone, then reinstalling it, and make sure your phone is up to date with the latest security patches from the manufacturer.

You can also access your MyO2 from any browser: https://mymobile2.o2.co.uk/

Otherwise reach out to O2 via Social Media tomorrow, the links are in the - somewhere near the middle of the guide. Good luck!

Re: O2 app still not working. Was told months ago it be fixed.

MI5 — Sun, 19 Oct 2025 20:38:56 GMT

Same here @RacT

They are trying to force me too register with a different email.