topic Dave-02?! in Tech Support

Dave-02?!

Lm88 — Fri, 10 Oct 2025 18:40:42 GMT

I think I need Dave-02?!

I’ve been reading thread after thread of people not being able to set up mobile data on their Apple Watch cellular?

I’ve been back and forth with o2 who have set up esims and deleted them to set up more to be told that won’t work etc. I’ve reset my phone and watch more times than I can count and still my Apple Watch I purchased direct from Apple won’t work with cellular?!
I try and set it up via watch app like all the guides say but I just get a message saying I need to be a personal o2 pay monthly customer (which I am!) Dave, can you help in anyway?? Thank you

Re: Dave-02?!

MI5 — Fri, 10 Oct 2025 18:51:17 GMT

@Dave-O2

Re: Dave-02?!

pgn — Fri, 10 Oct 2025 20:04:48 GMT

While you wait for Dave to respond to the tag above, @Lm88 - see if this Guide and the O2 Social Media team can help:

Links to FB Messenger and Instagram in this guide:

Good luck!

Re: Dave-02?!

Oxonian — Sat, 11 Oct 2025 13:22:08 GMT

Please bear in mind @Lm88 that @Dave-O2 will not be around until Monday. 👍

Re: Dave-02?!

Lm88 — Sat, 11 Oct 2025 18:09:44 GMT

Thank you, I have read this guide but nothing of help on there for me unfortunately 😞

Re: Dave-02?!

Lm88 — Sat, 11 Oct 2025 18:10:23 GMT

Thank you, I have read this but nothing of help to me unfortunately 😞

Re: Dave-02?!

Dave-O2 — Mon, 13 Oct 2025 11:25:12 GMT

Afternoon @Lm88

Please drop me a PM with the mobile number linked to your Watch & i'll take a closer look 😊

Re: Dave-02?!

Blanch — Mon, 13 Oct 2025 12:27:12 GMT

Has there EVER been a resolution on the 108 error?

O2 customer services has spent 2 weeks round and round in circles, I told them weeks ago to raise a “helix ticket” as suggested on here and had to argue for them to even do that!

I have an Ultra 3 and the cellular service cannot be activated, I’ve reset the plan, the watch and everything else so many times now that I’ve had enough!

Re: Dave-02?!

Blanch — Tue, 14 Oct 2025 16:25:47 GMT

Anyone??

I am day 24 of atrocious service and getting nowhere

Re: Dave-02?!

Enlli — Tue, 14 Oct 2025 17:28:10 GMT

@Dave-O2

Re: Dave-02?!

jonsie — Tue, 14 Oct 2025 17:28:53 GMT

@Dave-O2 ?

Re: Dave-02?!

Dave-O2 — Wed, 15 Oct 2025 09:04:37 GMT

Thanks @jonsie, @Enlli

Morning @Blanch, please drop me a PM with more details including your mobile number, and i'll take a closer look 👍

Re: Dave-02?!

Blanch — Wed, 15 Oct 2025 16:37:08 GMT

Done, thanks