topic Little or no signal for a week!!! in Tech Support

Little or no signal for a week!!!

PB501 — Wed, 01 Oct 2025 06:03:56 GMT

How are you going to compensate the customers in Rural Derbyshire who will have poor or no signal for the best part of a week? The only reason for switching to O2 was for its coverage in the Peak District!!!

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Re: Little or no signal for a week!!!

MI5 — Wed, 01 Oct 2025 07:06:47 GMT

@PB501

No guarantees of compensation as the T&C's you agreed to state that the service is not guaranteed and that maintenance or repair may be needed from time to time.

However, yhis is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Re: Little or no signal for a week!!!

madasaf1sh — Wed, 01 Oct 2025 07:43:46 GMT

Where abouts in the Peak District?? @PB501

And to be brutally honest no one I know has chosen o2 for coverage in the Peak District, they are all on EE or Vodafone...

Re: Little or no signal for a week!!!

Enlli — Wed, 01 Oct 2025 08:32:16 GMT

Download this app and register for updates

https://www.o2.co.uk/apps/my-network

Re: Little or no signal for a week!!!

pgn — Wed, 01 Oct 2025 12:36:05 GMT

@PB501 - I was without it for almost 2 months some years back...

By the way, if you are on Contract, O2 offer a way around it that works if you have good Internet where you are: https://www.o2.co.uk/help/international-and-network/wifi/wifi-and-4g-calling