topic Re: 4G in Tech Support

4G

XH1234 — Wed, 03 Sep 2025 16:30:20 GMT

Why is 4G not working? Neither my son nor I can get 4G on our accounts.

madasaf1sh — Wed, 03 Sep 2025 17:33:12 GMT

No one on here can tell, but sounds like there could be an issue in your local area, so check https://status.o2.co.uk

Also check these guides

Or if you pay both bills, then check you have paid your bill as well.

MI5 — Wed, 03 Sep 2025 18:01:15 GMT

Check for and report issues in the app https://www.o2.co.uk/apps/my-network

japitts — Sun, 07 Sep 2025 15:19:48 GMT

In what way is your 4G not working? Are you getting 2G coverage instead? Or do you have no coverage?