topic Re: Error Code 112 in Tech Support

Error Code 112

RayTorosAfro — Fri, 05 Sep 2025 10:10:30 GMT

Hi, I have a an Apple Watch Series 6 that I got around 4 years ago from the O2 store. A few months ago, I had to reset the watch because it froze and it has removed my mobile data plan from the watch. I am trying to add the plan back on to the watch, but I keep getting error 112 and am unable to progress when logging in to O2 via the watch app. I have looked at other posts on here and tried various steps but nothing is working. I reached out to O2 but they have said they have flagged it with the support team and I will hear back, but nothing has progressed nor did anyone get in to contact. Does anyone have any ideas on how to help?

Re: Error Code 112

madasaf1sh — Fri, 05 Sep 2025 10:17:39 GMT

@RayTorosAfro

All the information we have on this can be found here

The Support team will usually get back to you in 5-7 working days from experience

Re: Error Code 112

RayTorosAfro — Fri, 05 Sep 2025 10:50:45 GMT

Thanks for your reply, Madasaf1sh. I did find this guide whilst trying to find a solution myself, however you will find that error code 112 is not listed in the guide. Hence my post on the community.

Re: Error Code 112

MI5 — Fri, 05 Sep 2025 10:55:57 GMT

@RayTorosAfro

You'll need help from the social media teams.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) or Instagram (https://o2uk.co/O2CIG)