https://community.o2.co.uk/t5/Tech-Support/Sim-card-replacement/m-p/1425840#M5771 My sim card somehow got damaged inside my phone, as a result of this it is no longer recognised by my samsung S10. I tried using my sim in other phones and it wasn't recognised in them either. How do I get a new sim card as a replacement? I want it to have the same phone number as my current one Fri, 01 Jan 2021 18:51:32 GMT Travih 2021-01-01T18:51:32Z https://community.o2.co.uk/t5/Tech-Support/Sim-card-replacement/m-p/1425840#M5771 My sim card somehow got damaged inside my phone, as a result of this it is no longer recognised by my samsung S10. I tried using my sim in other phones and it wasn't recognised in them either. How do I get a new sim card as a replacement? I want it to have the same phone number as my current one Fri, 01 Jan 2021 18:51:32 GMT https://community.o2.co.uk/t5/Tech-Support/Sim-card-replacement/m-p/1425840#M5771 Travih 2021-01-01T18:51:32Z https://community.o2.co.uk/t5/Tech-Support/Sim-card-replacement/m-p/1425841#M5772 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4319624">@Travih</a>&nbsp;</P><P>You'll need to call customer service.<BR />Numbers here <LI-PRODUCT title="Guide: Coronavirus Community Help and Support" id="Guide069"></LI-PRODUCT>&nbsp;<BR />When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.<BR />Press 2 for Everything Else<BR />Press 5 for More Options<BR />Press 7 for Anything Else which will put you though to someone.<BR />Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.<BR />8.00am is the best time to call if you can.</P><P>or pop into your local store if open.</P> Fri, 01 Jan 2021 18:55:28 GMT https://community.o2.co.uk/t5/Tech-Support/Sim-card-replacement/m-p/1425841#M5772 MI5 2021-01-01T18:55:28Z