topic Re: 85075 info not working in Tech Support

85075 info not working

Leroy007 — Sat, 26 Jul 2025 17:52:39 GMT

Hi, has anyone had issues texting 85075 info ? I've been getting the below response on txt

Hi, it's O2. There's been an issue processing your request, please try again later. Want other options? Personal accounts: go to o2.co.uk/switch or call 202 free from your O2 mobile. Business accounts: go to o2.co.uk/switchbusiness, contact your account manager or call 8002 free from your O2 mobile.

I've spoken to customer services they said its an ofcom issue ??? Ive told them it's an o2 issue and ofcom is the regulator..

The wait time also to speak to customer services has gone down hill and you can't seem to speak to anyone from this country anymore which is challenging.

Re: 85075 info not working

MI5 — Sat, 26 Jul 2025 18:04:32 GMT

@Leroy007

Just tried it and it's working fine.

Try contacting O2 on social media.

Re: 85075 info not working

Enlli — Sat, 26 Jul 2025 18:05:19 GMT

Just tried here Worked OK

Have you more than one phone on the account

Re: 85075 info not working

pgn — Sat, 26 Jul 2025 19:43:56 GMT

All working here too, @Leroy007 -

The *0# forces the receiving SMS system to confirm the message has been sent on to the intended destination (nothing else implied!).