topic Virgin Media O2 in Tech Support

Virgin Media O2

Honeycub — Sat, 26 Jul 2025 12:40:48 GMT

I have linked my o2 account to the virgin media o2.

I do not have anything from Virgin Media but now everytime i try to login to my O2 app, it goes straight to virgin media o2.

I regusteted because I thought i had to but now cant find away of unlinking and deleting links to virgin media.

Can anyone help please?

Re: Virgin Media O2

MI5 — Sat, 26 Jul 2025 12:49:02 GMT

@Honeycub

FAQs

How do I unlink my accounts?

You can remove your account and unlink it from your Virgin Media O2 ID in a few simple steps.

Create a new Virgin Media O2 ID with a different email address (that belongs to you)
Then search for the account you'd like to be associated with your new Virgin Media O2 ID
Go through the security steps and finish setting up your new ID.

https://www.virginmediao2.co.uk/identity/id-settings/my-accounts

Re: Virgin Media O2

Honeycub — Sat, 26 Jul 2025 14:32:34 GMT

Thank you for the instructions, however, its MYO2 that I want to keep and delete anything Virgin Media. I just cant find away to seperate MyO2 and delete Virgin Media O2.

Re: Virgin Media O2

MI5 — Sat, 26 Jul 2025 14:37:59 GMT

@Honeycub

Just switch O2 for Virgin in the above instructions

Re: Virgin Media O2

Martin1969 — Tue, 21 Oct 2025 11:59:03 GMT

I have the same issue. I linked it because I thought I had to but I don't have any Virgin Media products or even an account. This is ridiculous.