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    <title>topic No Caller ID in Tech Support</title>
    <link>https://community.o2.co.uk/t5/Tech-Support/No-Caller-ID/m-p/1801531#M57550</link>
    <description>&lt;P&gt;I have an iPhone 16 Pro Max on IOS 18.5. For the last two weeks I have not been able to receive incoming call information. &amp;nbsp;No number shown and "No Caller ID" shown on all incoming calls.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I have been in discussion with Apple who, after many tests, adjustments and checks, have told me it is a network issue with O2 and requires them to &lt;STRONG&gt;"Re-provision my account"&lt;/STRONG&gt;, whatever that means!!&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;As you can imagine with all the scam calls and bot calls, not having caller ID and numbers shown, makes life frustrating to say the least.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I have spoken to a human at O2 and a ticket has been raised but as yet no result....&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Have any others out there had a similar experience with O2 ?? &amp;nbsp; &amp;nbsp;I welcome comment. &amp;nbsp;Regards. Chris&lt;/P&gt;</description>
    <pubDate>Wed, 09 Jul 2025 11:51:21 GMT</pubDate>
    <dc:creator>chrishill12</dc:creator>
    <dc:date>2025-07-09T11:51:21Z</dc:date>
    <item>
      <title>No Caller ID</title>
      <link>https://community.o2.co.uk/t5/Tech-Support/No-Caller-ID/m-p/1801531#M57550</link>
      <description>&lt;P&gt;I have an iPhone 16 Pro Max on IOS 18.5. For the last two weeks I have not been able to receive incoming call information. &amp;nbsp;No number shown and "No Caller ID" shown on all incoming calls.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I have been in discussion with Apple who, after many tests, adjustments and checks, have told me it is a network issue with O2 and requires them to &lt;STRONG&gt;"Re-provision my account"&lt;/STRONG&gt;, whatever that means!!&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;As you can imagine with all the scam calls and bot calls, not having caller ID and numbers shown, makes life frustrating to say the least.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I have spoken to a human at O2 and a ticket has been raised but as yet no result....&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Have any others out there had a similar experience with O2 ?? &amp;nbsp; &amp;nbsp;I welcome comment. &amp;nbsp;Regards. Chris&lt;/P&gt;</description>
      <pubDate>Wed, 09 Jul 2025 11:51:21 GMT</pubDate>
      <guid>https://community.o2.co.uk/t5/Tech-Support/No-Caller-ID/m-p/1801531#M57550</guid>
      <dc:creator>chrishill12</dc:creator>
      <dc:date>2025-07-09T11:51:21Z</dc:date>
    </item>
    <item>
      <title>Re: No Caller ID</title>
      <link>https://community.o2.co.uk/t5/Tech-Support/No-Caller-ID/m-p/1801539#M57551</link>
      <description>&lt;P&gt;&lt;a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3325418"&gt;@chrishill12&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;They need to add the Cli presentation bolt on.&lt;/P&gt;&lt;P&gt;&lt;LI-PRODUCT title="Guide: How to find help &amp;amp;amp; contact O2" id="Guide058"&gt;&lt;/LI-PRODUCT&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="cli bolt on.png" style="width: 386px;"&gt;&lt;img src="https://community.o2.co.uk/t5/image/serverpage/image-id/62096i107934E7332D97CE/image-size/large?v=v2&amp;amp;px=999" role="button" title="cli bolt on.png" alt="cli bolt on.png" /&gt;&lt;/span&gt;&lt;/P&gt;</description>
      <pubDate>Wed, 09 Jul 2025 12:39:07 GMT</pubDate>
      <guid>https://community.o2.co.uk/t5/Tech-Support/No-Caller-ID/m-p/1801539#M57551</guid>
      <dc:creator>MI5</dc:creator>
      <dc:date>2025-07-09T12:39:07Z</dc:date>
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