topic Re: NCAM305543 Expiring in Tech Support

Code Expiring

lisa_m01 — Tue, 24 Jun 2025 10:51:26 GMT

I have received an email this morning saying that my ******* will expire soon. I have no idea what this is and the email says nothing else to help with this. Any ideas would be great!

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Re: NCAM305543 Expiring

MI5 — Tue, 24 Jun 2025 08:19:32 GMT

@lisa_m01

Beware of scams and texts or emails asking you to click on links.

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2

Re: NCAM305543 Expiring

Cleoriff — Tue, 24 Jun 2025 08:59:03 GMT

@lisa_m01

Many customers are getting the same message. Our manager @Dave-O2 is looking into it

Another one @Dave-O2 x

Re: NCAM305543 Expiring

MI5 — Tue, 24 Jun 2025 10:29:18 GMT

We’re told These codes are linked to an offer of Get £100 off your selected Samsung Galaxy S24.

To redeem the customer can use the code when signed into My O2 or in a store. The customer needs to make sure they have at least £100 to pay on the phone in the basket to remove it using the promo code.